Was Your Car Finance Mis-Sold?
The UK regulator estimates £8.2 billion in compensation may be owed to drivers who were overcharged on car finance deals. If you bought a car on PCP or hire purchase between 2007 and 2021, your agreement may be among those currently being reviewed by regulated specialists.
How the Claim Process Works
Three simple steps to get your agreement reviewed
Review Your Agreement Details
Tell us your lender and when you took out car finance. PCP and hire purchase agreements arranged through dealerships from 2007–2021 are commonly reviewed.
We Connect You With a Solicitor
We pass your details to an FCA-authorised solicitor who will review your agreement and explain your options — free of charge.
Get Your Case Reviewed
A regulated solicitor will assess the details of your agreement and confirm whether a formal review is appropriate for your situation.
What Is the Car Finance Mis-Selling Scandal?
Between 2007 and 2021, many UK car dealers arranged finance deals for customers using a system called discretionary commission arrangements (DCAs). Under this system, the dealer had the power to set — or increase — the interest rate on your loan. Critically, the higher the rate they set, the more commission they earned.
This created a clear conflict of interest: dealers were financially incentivised to charge you a higher interest rate than necessary, and most customers were never told this was happening. The Financial Conduct Authority (FCA) banned this practice in 2021 and launched a formal investigation, estimating that lenders may owe customers around £8.2 billion in compensation.
The FCA is expected to announce a formal compensation scheme in 2026. If you bought a car using PCP (Personal Contract Purchase) or hire purchase finance during this period, you may be eligible to claim — even if the car is paid off, sold, or repossessed.
Agreements Commonly Under Review Include:
- ✓ PCP or hire purchase finance
- ✓ Finance arranged between 2007 and 2021
- ✓ Finance arranged through a dealership
- ✓ Agreements where the commission structure was not disclosed
Even if you're unsure, a solicitor can review your agreement free of charge in 60 seconds.
Review Your Agreement — Free
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Which Lenders Are Involved?
Many major UK car finance lenders are under investigation. Find your lender below for more information.
Black Horse Finance
Lloyds Banking Group subsidiary — one of the largest UK car finance lenders
View claim guide →Santander UK
Major high-street bank with significant PCP exposure
View claim guide →Barclays
Barclays Partner Finance used DCA arrangements at dealerships
View claim guide →MotoNovo Finance
Mid-tier specialist lender with widespread dealer network
View claim guide →Close Brothers
Motor finance is a core part of their business model
View claim guide →Guides & Resources
How to Check If Your Car Finance Was Mis-Sold
A step-by-step guide to reviewing your finance agreement and signs of a mis-sold loan.
Read more →PCP vs Hire Purchase Explained
Understand the difference between PCP and HP finance and how each is affected by the scandal.
Read more →When Will FCA Compensation Be Paid?
The FCA investigation timeline and what to expect from the compensation scheme.
Read more →Why Check With Us?
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